- Warranty and Returns
Warranty and Returns
Returns and Refunds:
All sales are final. We do not accept returns or issue refunds.
Explanation: Most items on this site are consumable/disposable and cannot be resold.
If a product is defective, we will gladly replace the defective part within the warranty period. Please see our warranty policy below.
Please contact us via the contact page of this site regarding defective products. If you are having problems with the product we want to know. Describe the issue and we’ll send you instructions on how to return the product. You must contact us before returning any merchandise.
Warranties described below are for manufacturer defect only. We will not replace products damaged by user error or negligence.
- Batteries and chargers have a 21 day warranty from the date you receive the package.
- Atomizers - warranty covers DOA only (Dead on Arrival).
- Eliquid, cartomizers, drip tips and other accessories – no warranty.